Delivery Information

**Delivery Information**

**Shipping Address:**
No. 888 Huaihai Road, Huangpu District, Shanghai, China

**Contact Information:**
- **Email:** starfish@loaeyes.com
- **Phone:** +86 18851419492

**Shipping Fee:**
A flat shipping fee of **$1.99 USD** applies to all orders, regardless of destination or order value.

**Processing Time:**
Orders are processed within 1–2 business days after payment confirmation. You will receive a confirmation email with tracking details once your order has been shipped.

**Delivery Time:**
- **Domestic (within China):** Estimated 3–7 business days.
- **International:** Estimated 7–21 business days, depending on the destination country and customs clearance.

**Shipping Carriers:**
We partner with reliable carriers (e.g., SF Express, China Post, or DHL) to ensure timely and secure delivery. Tracking information will be provided via email after shipment.

**Customs & Duties:**
International orders may be subject to import duties, taxes, and customs clearance fees, which are the responsibility of the recipient. Please check with your local customs office for more details.

**Order Tracking:**
Once shipped, you can track your order using the tracking number provided in your shipping confirmation email.

**Delivery Issues:**
If you experience any delays or issues with your delivery, please contact us at **starfish@loaeyes.com** or call **+86 18851419492**. We are here to assist you promptly.

**Returns & Exchanges:**
For return or exchange inquiries, please refer to our Return Policy or reach out to our customer service team.

Thank you for choosing us. We strive to make your delivery experience smooth and reliable.